Mobile Check Deposit Bank Of America

Depositing a check is simple with our Bank of America Mobile Banking app. Start by opening your app, signing into your account, and selecting deposit checks. Then, take a picture of the front and back of the endorsed check with your smartphone or tablet. USAA in 2009 became the first bank to enable customers to deposit checks with a smartphone. Mobile Deposit allows smart phone users to snap a picture of the check with the phone's camera. The application automatically processes the picture and sends it to the bank for deposit.

If you bank at Bank of America, never make an ATM deposit there, especially if the money’s coming from another bank. Here’s why…

I’m a Bank of America account-holder, which is to say I’ve also been a Bank of America hostage.

For the last week, Bank of America has held a $2,080 deposit of mine — written by my business partner off her account with another bank — as “delayed.” For a week. For seven days, Bank of America customer service agents either wouldn’t or couldn’t explain why I could not access money that was properly deposited and is MY money.

Mobile Check Deposit Bank Of America Reddit

Bank of america coin policy

Until last night.

After I raised a stink on social media (which is a #WiseStrategy you should read about here), a very professional BofA social media agent reached out. She explained to me that because I deposited the check via an ATM inside my neighborhood Bank of America branch and because the check was an unusual amount ($2,080? Not exactly a fortune) written from another bank’s account, it triggered a 7-day delay in making the funds available.

Well, that triggered me — not only because my own bank was holding my money hostage, but also because my bank may have violated federal law.

According to BankRate.com, federal regulations require that local funds deposited via an ATM must be made available no later than the second business day after the deposit, as long as the check was deposited on a banking day (mine was a non-holiday Monday), and the check was deposited in an ATM owned by the depositor’s bank (it was). Non-local checks can be held for five business days, but not a day longer.

DepositMobile check deposit bank of america time

As if she were doing me a favor, the BofA social media agent proudly announced she would release my funds to me, even though BofA sent me a notice that it intended to delay the deposit as long as eightbusiness days — again, in violation of federal regulations according to BankRate.com.

Of course, I have neither the time nor the money to sue Bank of America. But I do have my blog and the bully pulpit of Wise Choices…and I will soon be taking my banking elsewhere.

How To Sign Mobile Check Deposit Bank Of America

Just so you know, here’s BankRate.com’s summary of federal regulations regarding the availability of deposited funds:

Mobile Check Deposit Bank Of America
  • Banks must post or provide a notice at each ATM location that funds deposited in the ATM may not be available for immediate withdrawal.
  • If a bank makes funds from deposits at an ATM it doesn’t own available for withdrawal later than funds from deposits at an ATM it does own, it must provide a description of how the customer can tell the difference between the two ATMs.
  • If you deposit money in an ATM that isn’t owned by your bank, the funds must be available for withdrawal not later than the fifth business day following the banking day on which the funds are deposited.
  • Funds deposited at an ATM that is not on or within 50 feet of the premises of the bank are considered deposited on the day funds are removed from the ATM, if funds are not normally removed from the ATM more than two times each week.
  • A bank that operates an off-premises ATM from which deposits are not removed more than two times each week must disclose at or on the ATM the days on which deposits made at the ATM will be considered received.
  • Funds deposited at a staffed facility, ATM or contractual branch are considered deposited when they are received at the staffed facility, ATM or contractual branch.

Bank Of America Coin Deposit

Copyright 2018 Wise Choices TM. All rights reserved.

Mobile Deposit Checking Accounts

With the convenience of mobile banking services, it’s pretty easy to deposit check by just taking a couple of photos with your phone. But it’s important to remember that you still have to be careful about what happens to that paper check; just ask the Arizona woman who is out $1,500 after using the Bank of America mobile app to deposit a check
It’s good practice to write “deposited” on any check you deposit with a mobile app, and then, once it’s been accepted by your bank, destroy it.
That’s a lesson one Bank of America customer customer learned the hard way — and lost a lot of money in the process: ABC 12 News in Arizona has the story of a woman who used the bank’s mobile app to deposit a check for $1,500.
“I read terms and agreements. I make sure I’m doing things the right way,” the Scottsdale resident told the news station.
But two months after she deposited the check, she says the bank debited $1,500 from her checking account with no explanation. She called the bank to find out what the heck was going on.
“And they said ‘We can’t tell you’,” she says. She did her own digging, and even filed a police report to uncover more information.
As it turns out, after she’d deposited the check, it was apparently stolen. Even though her mobile deposit of the check had gone through, someone — caught on grainy ATM video — was able to cash that check a second time. The scammer even added a second signature to the back.
This second cashing of the check resulted in Bank of America debiting the customer’s account for the amount of the earlier deposit.
BofA has been made aware of the situation, but seems to indicate that this is all on the customer’s shoulders.
“To help prevent checks from being negotiated more than once, customers using mobile check deposit are directed in our Mobile Check Deposit Agreement to write ‘Deposited’ on the check and destroy the original check promptly after the deposit has been acknowledged,” a spokesperson said. “As long as the ‘live’ check is still in existence, there is a chance that it could be negotiated more times.”
The bank added that it is “not at liberty to discuss the transaction information captured in ATM footage.”
The customer calls BofA’s response “disappointing,” and says she will be pulling all her accounts with the bank.
“I’ll never deposit anything mobily ever again,” said Rogers.
As with any banking document you receive, make sure you comb the fine print so you know how long you need to keep the original check, and your rights regarding disputes. And again, write a big fat DEPOSITED on it while you’re waiting for it to be accepted, and destroy it when all is said and done. Paper shredders are known to do the trick.

Editor's Note: This article originally appeared on Consumerist.